Support Worker

Make a real difference in someone’s life

Mulberry House, our supported housing service in Guildford, is looking for a caring and motivated Support Worker to join our team.

At Salvation Army Homes, we provide high‑quality housing, support, and resettlement services for women aged 18–66. We help residents rebuild their lives, move towards independence, and address challenges such as addiction, mental health issues, or financial difficulties.

Experience isn’t essential but what matters most is empathy, reliability, and a willingness to learn. Lived experience of care, homelessness, addiction, or mental health recovery is an advantage, as is experience working with young people.

About the Role

You will support women who are currently or have recently experienced homelessness by:

• Building trusting relationships
• Encouraging independence and personal growth
• Supporting participation in social and wellbeing activities
• Helping with day‑to‑day practical needs

This is a 24/7 service with shifts including: 8:00am–4:00pm, 3:00pm–11:00pm, and sleep‑ins (paid additionally) until 8:00am.

What We Offer

• £100 welcome payment, plus £250 at 6 months and £250 at 12 months
• 26 days annual leave, rising to 31 days
• An extra day off for your birthday
• High Street discount scheme
• Pension with life assurance
• Discounted private medical insurance
• Emergency loans
• Occupational Sick Pay
• Full induction and ongoing training
• Long service awards from 2.5 years
• Career development support

Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.

You will need to :

• Be a confident and capable communicator
• Be able to build trusting, professional relationships
• Be able to help people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
• Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.